Frequently Asked Questions

How long does it take?

Typically our bathrooms take between 10 and 12 working days from signed contract to full clean-up. If you order shower screens they can take up to 5 days to be made and delivered. They can be installed after the rest of the bathroom has been finished

Where do I go for bathroom ware, fixtures and decor?

One of Newcastle’s leading interior designers, will take you out to view some of the leading showrooms and suppliers in the region. There they will help you choose the fixtures and colours that will transform your bathroom. And the best bit all that shopping can be at trade prices.

When do we start?

As soon as the plans and the contract have been signed. We start the planning and agree the time frames with you.

How much does it cost?

Our bathrooms range in price from $12-$18,000 excluding fixtures & décor. Most of our clients pay for this out of their mortgage and when averaged out over the lifetime of the mortgage will cost less than a cup of coffee a day.

Are there any hidden costs?

No. We put a clear emphasis on understanding exactly what you want and capturing that in the design and proposal. Both of which are agreed and signed by you. It is important to us that everything is open, honest and transparent. That’s how we like to be treated and how we like to treat our customers.

What does being licensed mean?

It is illegal for anyone without a building license or limited bathroom & kitchen renovators license to do any bathroom or kitchen renovation work. And only a licensed builder can make any structural changes to external walls.
Basically a license means that the builder
• has been vetted
• complies with all OH&S regulations
• is an expert in all aspects of the renovations, supervises and provides quality control of other contractors
• is fully insured for all work done
• ensures that all materials are delivered to the right specification and on time.

And if you have any complaints the Office of Fair Trading will sort them out for you.

Why do I have three different quotes?

Typically there are three main reasons why quotes can vary so much:

a. Firstly it is not a straight “apples with apples” comparison. You will need to check that the plans are the same, what is in scope – inclusions, and any variance clauses. You would be surprised by how big a difference that can make.
b. The quote is from an unlicensed or uninsured contractor. These trades people lack the skills to deliver great work and you are completely exposed if they make a mistake. It always pays to check the license numbers of your builder
c. The quote is from a sole trader who will attempt to do most if not all the work themselves. Usually the person is a jack of all trades but a master of none. Their designs will be limited and the quality of the work will be ok.